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Changes, Cancellation and Refund Policy


Changes to Booked Course dates

We will attempt to accommodate any requests for date changes for our booked training courses.
Where it is possible to move the trainees on to an alternative dates for the same course, then there will be no additional fees. Should this not be possible then the difference in fees will apply.

Cancellations & Refund

The following % will be refunded for any training course cancellations

Up to and including 45 days prior to course date
100% Refund
Up to and including 30 days prior to course date
75% Refund
Up to and including 15 days prior to course date
25% Refund
Less than 14 days prior to course date
No Refund
Cancellations or requests for change should be made to training@hager.co.uk.

Hager Ltd. reserves the right to cancel or reschedule this course. If this is necessary, as much notice as possible will be provided, with alternative dates provided. Should that not be acceptable a full refund of course fees will be given.
To download this policy in Word format, click here (DOC, 24 KB)