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Technical Experts & Support

Regionally Based Technical Experts

Out on the road, our regionally based technical experts act as part of your team, there to support you with any technical queries, training or just to offer advice and expertise on customer or project requirements.

They have access to third party systems which host Hager content and can provide support whenever you need it:
This regional team are responsible for delivering our CPD courses either at our state-of-the-art Hager Academy or your chosen location.

Techline Telephone Support Team

On the phone, our Technical Team are on hand during working hours, Monday to Friday.

You can always send your questions or queries to technical@hager.co.uk if you can't get to a phone or it's out of working hours.

Technical Support - Contact Details

Technical Service Centre
Telephone: 01952 675689
Fax: 01952 675557
Email: technical@hager.co.uk

BEAMA Guides

Our technical experts contribute to a number of publications which comment on key topics within our industry.

BEAMA Guide to Arc Fault Detection Devices (AFDD's)

Arc Fault Detection Devices represents a new category of additional protection against fire caused by arc faults in AC final circuits. BS 7671: 2018 IET Wiring Regulations 18th Edition recommends the use of AFDDs for certain applications. This BEAMA guide provides detailed technical information and application guidance for AFDDs in electrical installations.

Beama Guide To Surge Protection Devices (SPD's) - Selection, Application & Theory

This Guide is intended as a practical guide for designers, specifiers and installers to enable them to comply with surge protection requirements in BS 7671: 2018 IET Wiring Regulations 18th Edition.

BEAMA RCD Handbook - Guide To The Selection & Application Of RCD's

The RCD Handbook: BEAMA Guide to the selection and application of Residual Current Devices (RCDs):..

This Guide provides specifiers, installers and end users, clear guidance on the selection and application of the wide range of RCDs now available. It details the specific applications of Types AC, A, F and B RCDs which are now recognised in BS 7671: 2018 IET Wiring Regulations 18th Edition. Guidance is also given on the installation and maintenance of RCDs, including many of the installation conditions that cause ‘unwanted tripping’

BEAMA Technical Bulletin RCD Selection 2017-11

BEAMA publishes a Technical Bulletin to aid specifiers, installers and end users in selecting appropriate residual current protection for specific applications. The Bulletin addresses the selection and application of Types AC, A, F and B Residual Current Devices (RCDs).